Just looking to see what you guys think:
Here's the deal. I bought my wife a Saturn from a local hole-in-the-wall shop/used car dealer. At the time we were really strapped for cash and she needed a car. It's a buy here pay here deal and since they're one of my customers I thought why not. Seemed like a descent deal. Well after driving the car for awhile it started to break down left and right. The ABS would engage for no fucking reason. It'd wear out a set of tires in about 3 months and a bunch of other stuff. Basically its a piece of crap and we got taken for a ride. Now, as it sometimes happens, we had to move bills around and some got paid late, like the car payment on the junk ass Saturn. Well, When making a payment last week my wife was humiliated in front of a bunch of people by the people we bought the car from. My wife explained how everything is going well for us now and all payments would be made on time from now on. In a very nasty way the bitch at the shop belittled and beraded my wife in front of all of her customers and said that if one more payment was late they'd reposses the car. Furious my wife came home, told me, I said they could stick the piece of crap car in their ass and we'll get something else. 3 days later she's driving a Blazer and we took the car back.
Here's the real kicker. Now I still have to deal with these people on a daily basis since they still buy car parts from us. But now they're talking tons of crap about us being deadbeats, and how the car is falling apart and basiclly just telling everyone who walks in the door that they had to take the car away from us for non-payment. They even told this to my manager (which already knew what had happened cause I told him) which is just flat out wrong.
What would you guys do in this situation? I can be a real prick and quite spiteful when pissed off and I really don't want to have to burn they're shop down (that's a joke folks if I was going to I certainly wouldn't post it online)
I'm just frustrated by having my name drug through the dirt, my wife belittled, and everyone who is a patron at this particular shop knowing my personal buisness.
Any suggestions?
Here's the deal. I bought my wife a Saturn from a local hole-in-the-wall shop/used car dealer. At the time we were really strapped for cash and she needed a car. It's a buy here pay here deal and since they're one of my customers I thought why not. Seemed like a descent deal. Well after driving the car for awhile it started to break down left and right. The ABS would engage for no fucking reason. It'd wear out a set of tires in about 3 months and a bunch of other stuff. Basically its a piece of crap and we got taken for a ride. Now, as it sometimes happens, we had to move bills around and some got paid late, like the car payment on the junk ass Saturn. Well, When making a payment last week my wife was humiliated in front of a bunch of people by the people we bought the car from. My wife explained how everything is going well for us now and all payments would be made on time from now on. In a very nasty way the bitch at the shop belittled and beraded my wife in front of all of her customers and said that if one more payment was late they'd reposses the car. Furious my wife came home, told me, I said they could stick the piece of crap car in their ass and we'll get something else. 3 days later she's driving a Blazer and we took the car back.
Here's the real kicker. Now I still have to deal with these people on a daily basis since they still buy car parts from us. But now they're talking tons of crap about us being deadbeats, and how the car is falling apart and basiclly just telling everyone who walks in the door that they had to take the car away from us for non-payment. They even told this to my manager (which already knew what had happened cause I told him) which is just flat out wrong.
What would you guys do in this situation? I can be a real prick and quite spiteful when pissed off and I really don't want to have to burn they're shop down (that's a joke folks if I was going to I certainly wouldn't post it online)
I'm just frustrated by having my name drug through the dirt, my wife belittled, and everyone who is a patron at this particular shop knowing my personal buisness.
Any suggestions?